5th Talent International has published its third work at home study since the beginning of the pandemic. This April 2021 report outlines what we call the "Work at Home Dilemma." There are challenges to the sustainability of the work at home model, but employees do not want to return to the center full-time. Although deciding on where people work has an impact, the real solution to the dilemma is for supervisors to bridge the newly created "Physical Gap" between them and their agents.
Click here to read the report.